We're available at most retailers such as Carrefour, Lulu Hypermarkets Supermarkets, and Amazon as well as regional retail locations. See this link for all the retailers locations.
Sales tax will be applied to orders that ship within the UAE.
Accessory and parts are currently only available online.
We recommend washing the blade by hand with warm soapy water immediately after use. You can use a brush to reach hard to reach areas. The cups and accessories are top shelf dishwasher safe. The motor base should be unplugged and wiped clean with a warm soapy cloth. We do not recommend washing the blade or motor base in the dishwasher. See product care videos here.
Adding more liquid will help. For the best consistency, we recommend adding ingredients in this order: (1) greens (2) fruits (3) powders, seeds, nut butters (4) liquids (5) ice
Blending creates pressure inside the cup to break down ingredients. Make sure not to fill past the max line. The longer your blend cycle is on, the longer pressure builds inside the cup. An alternative is blending multiple times in shorter cycles.
Hot ingredients like coffee or carbonated ingredients like soda should never be blended in the NutriBullet (with the exception of the NutriBullet Blender and the NutriBullet Blender Combo ). The ingredients can build up pressure and cause damage to the components and even cause injury.
Each NutriBullet has its own blade and cup that is designed to specifically for each model. Using the wrong parts and accessories can lead to increased wear and tear. See compatible accessories here.
Yes they are BPA free.
No, the NutriBullet cups are not microwave or freezer safe. We do not recommend freezing the cups as this can make the cups brittle and they could crack.
We recommend replacing your extractor blade every 6 months (depending on use) or as needed for optimal performance.
The gasket is not designed to be removed and therefore are not replaceable. The gaskets are deep-seated, and factory sealed in the blade housing. The sealed gasket helps with cleaning and keeps food particles on the surface. We recommend replacing the entire blade after 6 months or as needed for optimal performance. If a gasket becomes worn, torn or loose, it may also be time to get a new blade.
Registering your warranty helps us determine if your unit is authentic and assist with warranty service. Please note that we will still require your serial number and model number for verification, as well as your proof of purchase if you haven't already submitted it.
NutriBullet's limited warranty obligations are confined to the terms set forth below:
Nutricook warrants this product against defects in materials and workmanship for a period of two years from the date of original retail purchase. This limited warranty is valid only in the country in which the product is purchased and comes with the product at no extra charge, however shipping and processing fees will be incurred for returns, replacements and or refunds.
You will need youy 15 digit serial number located on the sticker beneath the motor base (between the feet) as well as your proof of purchase, showing purchase date, item purchased and seller name.
The serial number is on a white sticker, under the barcode under the power base. It is also on the warranty card that came with your product.
For limited warranty service, simply visit www.nutribulletme.com for Customer Service details of your respective territory or contact our customer service department at info@nutribulletme.com and we will be glad to help you. When you contact our customer service department you will be asked for your name, address,telephone number and to provide proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate Nutricook bar code(s). Before you send your product for limited warranty service please make sure to keep a copy of all relevant documents for your files (receipt, etc.). It is always recommended to purchase product insurance and tracking services when sending your product for service. Remember, shipping and processing fees will be incurred and are not covered by the two-year limited warranty.
This NutriBullet Two-Year Limited Warranty applies only to NutriBullet products distributed by or for NutriBullet that can be identified by the “NutriBullet” trademark, trade name, logo and bar code. NutriBullet’s Two-Year Limited Warranty does not apply to any other products that may appear to be authentic, but were not distributed/sold by NutriBullet.

Normal wear and tear is not covered by this limited warranty.

This limited warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting. This limited warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated.

Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this limited warranty. NutriBullet shall not be liable for any incidental or consequential damages for breach of this limited warranty or any implied warranty on this product.

This limited warranty does not apply: (a) to damage caused by accident, abuse, misuse, or misapplication; (b) to damage caused by improper maintenance (including unauthorized parts service); (c) to a product or a part that has been modified in any way; (d) if any NutriBullet bar code or trademark has been removed or defaced; and or (e) if the product has been used with an adapter/converter.
If you find it or need more help, please contact us