Shipping & Delivery

Nutribullet Middle East (“we” and “us”) is the operator of https://nutribulletme.com. By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

NOTE: All orders will be delivered locally.

Courier

The shipping of the goods will be done by WWW.SAFE-ARRIVAL.COM is owned and managed by Safe Arrival an Amazon Company.

General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

Shipping Costs

Shipping costs is FREE with the minimum purchased of AED 200.00 and will be deliver it to you within 3-4 working days.

This price will be the final price for shipping cost to the customer.

Standard Delivery (All Over UAE) – AED 20.00

Same Day Delivery (Within Dubai Only / Cut off time to order @ 11:00 PM) – AED 30.00

Delivery Terms

Transit Time Domestically
In general, domestic shipments or standard delivery are in transit for 3 – 4 working days.

Same Day Delivery within Dubai Only
Orders placed before 11 PM – GST will be dispatched the Same Day, otherwise, within the next business day. There will be AED 30.00 delivery charged depending on the quantity, weight and dimensions of the product.

Standard Delivery all Over UAE
Orders placed before 5:00 PM – GST will be dispatched within 3-4 working days. There will be AED 20.00 delivery charged depending on the quantity, weight and dimensions of the product.

Our warehouse operates on Saturday – Thursday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

P.O. Box Shipping
Nutribullet Middle East will not ship to P.O. box addresses.

Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. You can track your shipment here.

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

Customer service

For all customer service enquiries, please email us at info@nutribulletme.com